Privacy Policy
Last updated: January 15, 2025
Our Commitment to Your Privacy
At mingo, we believe that privacy is a fundamental right, especially for communities that have historically faced discrimination and surveillance. We are committed to protecting your personal information and being transparent about how we collect, use, and share your data.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our platform, including our website, mobile applications, and magazine services.
Information We Collect
Personal Information
- Name, email address, and contact information
- Profile information including bio, interests, and accessibility needs
- Photos and media you choose to share
- Communication preferences and settings
- Payment information (processed securely through Stripe)
Usage Information
- How you interact with our platform and features
- Content you view, like, and share
- Search queries and preferences
- Device information and browser type
- IP address and general location (city level only)
Accessibility Information
- Accessibility preferences and needs you choose to share
- Assistive technology usage patterns (anonymized)
- Feedback on accessibility features
- Communication preferences (ASL, text, voice, etc.)
How We Use Your Information
Core Services
- Facilitate connections and matches
- Provide personalized content and recommendations
- Deliver magazine content and subscriptions
- Enable communication between users
- Process payments and subscriptions
Platform Improvement
- Improve accessibility features
- Enhance user experience and interface
- Develop new features and services
- Conduct research and analytics (anonymized)
- Ensure platform security and safety
Data Protection & Security
Encryption
All data is encrypted in transit and at rest using industry-standard encryption protocols.
Access Controls
Strict access controls ensure only authorized personnel can access your data, and only when necessary.
Regular Audits
We conduct regular security audits and penetration testing to maintain the highest security standards.
Your Privacy Rights
Access & Control
- Access your personal data
- Update or correct information
- Download your data
- Delete your account and data
- Opt-out of marketing communications
Additional Rights
- Restrict data processing
- Data portability
- Object to automated decisions
- Lodge complaints with authorities
- Request data processing transparency
Questions About Privacy?
We're committed to transparency and are here to answer any questions about our privacy practices.
Privacy Team
contact@mymingo.com
Response within 48 hours